Terms of Use & Clinical Disclaimer
“We believe in walking beside each person, listening to what matters most to them, and supporting their journey with dignity, respect, and choice.”
Last Updated: October 2026
1. Website Usage Terms
By using the Pathways to Silver Birch website, you agree to these Terms of Use. All content on this website—including text, graphics, logos, and service descriptions—is the property of Pathways to Silver Birch and protected by applicable copyright law. Content may not be copied, reproduced, or republished without written permission.
2. No Emergency or Crisis Services
This website and our contact forms are not monitored 24/7 and are not designed for emergency response.
If you, your child, or someone you care for is experiencing an immediate mental health crisis, danger of harm, or medical emergency, do not submit a form. Immediately call 911 or reach out to local crisis services:
Call or text 988 for the Suicide Crisis Helpline (Canada-wide).
Contact your local emergency department or community crisis center.
3. Non-Clinical Informational Disclaimer
The information presented on this website is for general educational, introductory, and informational purposes only. Visiting this site, reading its content, or submitting a consultation request does not establish a formal clinical, therapeutic, or professional client relationship.
Pathways to Silver Birch provides specialized behaviour support, Traumatic Incident Reduction (TIR) facilitation, and compassionate senior care. Information provided here should not replace professional medical diagnosis, psychotherapy, psychiatric intervention, or individualized treatment plans.
4. Limitation of Liability
Pathways to Silver Birch is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, this website or reliance on any general information contained herein.
5. Professional Referrals and Consultation Suitability
Submission of a consultation request or institutional referral form does not guarantee acceptance into service. All submissions are reviewed individually to evaluate clinical appropriateness, geographic service boundaries, and current team availability.
6. Contact Information
For questions regarding these terms, reach out to:
Pathways to Silver Birch
Email: info@pathwaystosilverbirch.com
Phone: 519-562-6028
“Support begins with connection and grows through understanding.”